Education

Education sessions at HSMAI’s Commercial Strategy Conference (and at pre- and post-conference workshops) will equip you with the skills, knowledge, and strategic vision necessary to navigate the ever-evolving landscape of hotel commercial strategy while driving profit throughout the customer journey.

You’ll leave with actionable insights and thought-provoking ideas to guide your strategies – all aimed at driving profit throughout the customer journey.

Make sure to claim credit for continuing professional development on your CRME, CHDM, and CHSL certification and re-certification application.

The submission window for submitting a presentation is now closed. Submissions will open Fall 2026 for the 2027 Americas Commercial Strategy Conference taking place June 29-30, 2027 in Orlando, Florida. Check back for details.